Nondiscrimination and Language Access

Padda Institute is operated by INTERVENTIONAL CENTER FOR PAIN MANAGEMENT, P.C. References to “we,” “us,” and “our” below mean that entity.

Effective date: September 3, 2026

Padda Institute complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude people or treat them differently for any of those reasons.

Provided free of charge

• Aids and services for people with disabilities to communicate effectively with us, such as qualified sign-language interpreters and written information in other formats (large print, audio, accessible electronic formats).
• Language services for people whose primary language is not English, such as qualified interpreters and information written in other languages.

Ask at the front desk or call (314) 481-5000. There is no charge for any of this, and you will never be asked to bring your own interpreter.

If you believe we have discriminated

You can file a grievance with our Civil Rights Coordinator: Padda Institute, 4477 Woodson Road, Suite 100, St. Louis, MO 63134, (314) 481-5000. You can file in person, by mail, or by phone. If you need help filing a grievance, the Civil Rights Coordinator will help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal at ocrportal.hhs.gov, by mail at U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, D.C. 20201, or by phone at 1-800-368-1019 (TDD 1-800-537-7697). Complaint forms are available at hhs.gov/ocr.

Language assistance

If you speak a language other than English, language assistance services are available to you free of charge. Please call (314) 481-5000 and tell us the language you need.