This policy explains what Padda Institute collects through this website, how we use it, and the choices you have.

Padda Institute is operated by INTERVENTIONAL CENTER FOR PAIN MANAGEMENT, P.C. References to “we,” “us,” and “our” below mean that entity.

Effective date: August 7, 2026

What this policy covers

This policy covers information collected through painmd.tv and the ways we communicate with you about it. It is separate from the HIPAA Notice of Privacy Practices below, which governs your protected health information as a patient.

Information we collect

Information you give us — name, contact details, and anything you enter into a form or send us by email or text.
Technical information — IP address, browser and device type, pages viewed and time on site, collected automatically through cookies and similar technologies.

How we use it

To respond to you, schedule appointments, and provide the services you asked for
To send the communications described in our SMS Policy, where you have consented
To operate, secure and improve the website
To meet legal and regulatory obligations

What we do not do

We do not sell your personal information. We share information with service providers who work on our behalf — and only as far as they need it to do that work.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors who provide support services on our behalf — such as our SMS delivery provider — is permitted only so far as they need it to deliver messages for us. Text messaging originator opt-in data and consent are excluded from all such sharing, and that information will not be shared with any third parties.

Cookies

You can refuse or delete cookies through your browser settings. Parts of the site may not work properly if you do.

YouTube API Services

Padda Institute publishes and manages video on YouTube channels that we own, and we use YouTube API Services to do it. By using our site or interacting with our videos you are also agreeing to be bound by the YouTube Terms of Service.

What we access. Our use of YouTube API Services is limited to channels we own. We upload our own video files, set their titles, descriptions, tags and language, attach our own caption tracks, and read performance data for our own channels. We do not use YouTube API Services to collect, store or process any information about you, and we do not access any channel or account that is not ours.

How Google handles your data. When you watch or interact with YouTube content, Google handles your information under its own policy. Read the Google Privacy Policy.

Revoking access. You can review and revoke the access that any application has to your Google account at Google’s security settings page.

Retention and deletion. We store no personal data obtained through YouTube API Services. The authorization credentials we hold are our own, are kept on our own equipment, and are deleted when they are no longer needed or when access is revoked. Any cached YouTube data is refreshed or discarded within 30 days, as the YouTube API Services Terms require.

Security

We use administrative, technical and physical safeguards to protect the information we hold. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security. Please do not send health information through this website’s forms, by email, or by text.

Children

This website is not directed at children under 13, and we do not knowingly collect their information online.

Your choices

You may ask us what information we hold about you, ask us to correct or delete it, and opt out of messages at any time. Contact us using the details at the end of this page.

HIPAA Notice of Privacy Practices

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED, AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Padda Institute is required by law to maintain the privacy of your protected health information (PHI), to give you this notice of our legal duties and privacy practices, and to follow the terms of the notice currently in effect.

How we may use and disclose your health information

Treatment — to provide, coordinate and manage your care, including sharing information with other clinicians involved in treating you.
Payment — to bill and collect payment from you, your insurer or another payer.
Health care operations — for quality assessment, staff review, training, licensing and business management.
Business associates — vendors who perform services for us, such as billing, transcription or IT support. Each is bound by written contract to safeguard your information to the same standard we are.
As required by law — including public health reporting, reporting abuse or neglect, health oversight activities, judicial and law enforcement requests, and to avert a serious threat to health or safety.
Organ and tissue donation — to organizations that handle procurement or transplantation, where relevant.
Workers’ compensation — as authorized by, and to the extent necessary to comply with, workers’ compensation law.
Military, veterans and national security — where required by military command authorities or for authorized national security activities.
Correctional institutions — if you are an inmate, to the institution or a law enforcement official where necessary for your health or the safety of others.
Research — where an institutional review board has approved the study and put privacy protections in place.

Other uses and disclosures require your written authorization, which you may revoke at any time in writing. This includes most uses for marketing, any sale of your information, and most uses of psychotherapy notes. If we contact you for fundraising, you may tell us to stop.

Your rights

Inspect and copy your health record, including an electronic copy.
Request an amendment if you believe your record is incorrect or incomplete.
Receive an accounting of certain disclosures we have made.
Request restrictions on how we use or disclose your information. We are not always required to agree — but if you pay in full out of pocket for a service, you may restrict disclosure of that service to your health plan and we must honor it.
Request confidential communications at an alternative address or by an alternative means.
Receive a paper copy of this notice, even if you agreed to receive it electronically.
Be notified if a breach occurs involving your unsecured PHI.

How to exercise a right, or complain

To exercise any right above, or to raise a concern, contact us at info@painmd.tv or (314) 481-5000, or write to us at the address below.

You may also complain to the Secretary of the U.S. Department of Health and Human Services, Office for Civil Rights, at hhs.gov/ocr/complaints. We will not retaliate against you for filing a complaint.

Changes to this notice

We may change this notice and make the new terms effective for all information we hold. The current notice is always posted here with its effective date.

Contact

Padda Institute
4477 Woodson Road, Suite 100, St. Louis, MO 63134
Phone: (314) 481-5000
Email: info@painmd.tv

Privacy Policy & HIPAA Notice